Provider FAQs

- Account

How do I refer my friends to the app?​

Share your experiences via Facebook, Instagram, Twitter and LinkedIn.

How can I see my Provider rating?

Currently provider ratings are only shown to customers when they select a provider for a job. If you suspect a previous job may have hurt your provider rating, you can always email us at to look further into your account.

How do I edit my profile information?

As a scopist or proofreader, you can update your profile information through the app via the ‘Edit’ tab.

Go to the "Profile” screen. From there, you can edit through the pencil icon located in the upper right-hand corner.

You may update any of the following information:

1.   Email address

2.  Address

3.  Profile photo

Please email if you have any questions.

How do I reset my password?

To reset your password, please choose the forgot password option found whenever you try and login, or under "Settings" when you are logged in.

If you continue to have trouble accessing your account, please let us know at

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